University Support

 Stephenson College Support

If you would like to speak to a member of the Stephenson College Student Support Team, please come along to one of our College drop in sessions. You can find times for these drop ins on our College website.



Disability Support

If you have any queries regarding disability, specific learning differences (SpLDs), mental health problems, medical conditions or any other issues, and you are a prospective student, a current student or a member of university staff. We actively encourage you to contact our specialist team. Our friendly advisers are willing to discuss, in confidence, any concerns you may have. In particular, they can give guidance regarding disclosure of a disability.

Availability: Weekdays 8:30am-5pm

Telephone: 0191 334 8115


University Counselling Service

Composed of trained practitioners, the Counselling Service provides you with help for coping with difficulties that may influence your engagement with studies and student life. The Counselling Service is based in the Palatine Centre.

Availability: Referrals or appointments must be booked

Telephone: 0191 334 2200


Durham Student Union Advice & Information Bureau

Whether you’re having problems with money, your landlord, your course or companies you’ve bought things from, we can help. Affiliated with Advice UK and completely independent of your College and the University, you can rely on our professional staff to provide you with the best quality advice. To book an appointment use the details below.

Availability: Weekdays 9am-4pm

Tel: 0191 334 1775



NightLine Durham

We are a confidential, non-advisory, non-judgemental, non-directive listening service, run by students, for students.

Availability: Term Time, 9pm-7am

Tel: 0191 334 6444


University Health Centre
Old Elvet,
Green Lane,
0191 386 5081

For out of hours - call 111 for medical help